Security

Security you can trust

Your data, your customers' payments, and your business operations are protected by enterprise-grade security. We take this seriously so you don't have to worry.

PCI DSS Level 1

Highest payment security standard

SOC 2 Type II

Audited security controls

99.99% Uptime

Enterprise reliability guarantee

Security Features

Built secure from day one

Security isn't an afterthought—it's the foundation of everything we build.

PCI DSS Level 1

The highest level of payment card security certification. Your customers' card data is protected by the same standards used by the largest banks.

End-to-End Encryption

Card data is encrypted the moment it's captured and stays encrypted until it reaches the payment processor. We never store card numbers.

SOC 2 Type II

Independently audited security, availability, and confidentiality controls. Verified annually by a third-party auditor.

99.99% Uptime SLA

Enterprise-grade infrastructure with redundancy at every level. Your POS works when you need it.

Automatic Backups

All data backed up continuously with point-in-time recovery. Your menu, orders, and reports are always safe.

Role-Based Access

Control exactly who can do what. Managers void orders, servers take payments, owners see everything.

Data privacy

Your data stays yours

We don't sell your data. We don't share it with advertisers. We don't use it for anything except making Crumb work for you.

  • You own your data, always
  • Export everything anytime
  • GDPR and CCPA compliant
  • Data deletion on request

Infrastructure

Hosting AWS (US regions)
Data encryption AES-256
Transit encryption TLS 1.3
Backup retention 30 days
Disaster recovery Multi-region

Questions about security?

We're happy to discuss our security practices in detail. Request our SOC 2 report or schedule a call with our security team.

Ready to get started?

Join thousands of restaurants running secure, reliable operations with Crumb.